How do you handle negotiating with a liar? We’ve all had the experience. It typically leads to frustration, anger, disbelief, reactivity or a ...

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A while back, I challenged you to do an ‘apology fast’, pointing out the perils of over-apologizing and inviting you to raise your ...

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Imagine you’re waiting at a coffee shop for someone. You check the time and they’re already an hour late. How do you deal ...

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If you’re like most people, you probably think that dominating the conversation in a negotiation is a sign you’re ‘winning’. I’d like to ...

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Many of my followers and friends are aware that I’m an attorney and own a law practice in addition to my work with ...

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Some negotiations are harder than others. And some may seem downright impossible.Have you ever been in one of these so-called unwinnable negotiations? As ...

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